Reviews

A sewing machine for most is not just a piece of machinery, it's an heirloom, a passion, a great piece of engineering and a provider of light in darker times. We understand this, which is why we take great pride in our work like it's our own. Your machine is in safe hands and our customers agree!

"Really efficient collection and drop off for my sewing machine. It had a service, PAT test and small repair all included. Thank you very much and highly recommended." Louise R

"Brilliant service used them for years always collect my machine and bring back quickly no problem . Always recommending K&B to friends" Georgina S

"Fantastic service and repair job on my overlocker. I would definitely recommend this little company to anyone needing sewing machine repairs or services. Great service and communication." Rita B

"Quick turnaround for the service of my machine, many thanks. It is so quiet now, so my message to myself, don’t leave it as long between services next time." Mary P

"Really lovely and simple to deal with and really felt they went that extra mile to sort out my interlocker which had a couple of issues I was unsure if it could be fixed at all. I will definitely go back to K&B for all of my sewing machine and Overlocker servicing now. Highly recommend" Donna L

"Fantastic customer service, fantastic all round and great value for money! So happy with my machine it’s as good as new!! They will pick it up and drop it off!" Sami A

"Brilliant service from Katie, thank you.  Both sewing machine and overlocker purring very nicely.  Quick home delivery service and very reasonable prices. Would highly recommend." Brenda B

"Fantastic service. I have, it seems, a new overlocker, that's how it feels after being serviced. I was kept informed of new parts that were required and pick up and delivery from my home address was ideal. Will certainly use K & B for all my other machines. Thankyou  one happy customer." Jane T

"K and B have brought my Late Great Uncle's sewing machine back to life a big thank you, it looks lovely. All ready to pass on to the next generation of sewers in the family." Karen A

"Excellent service. sewing machine now working like a dream. thank you Katie." Angela W

"Fantastic communication, fantastic service, super friendly and great feedback about each machine I sent to them! would 100% use them again and recommend!" Steff P

"Just had my ELNA sewing machine serviced was fabulous door to door service, this included pick up and delivery from my home. All Done within 7 days and very reasonably priced. My machine is all spruced up and ready to go.Thank you Katie, can completely recommend this company for being very professional and a pleasure to conduct business with." Melanie S

"Great job, its so easy to get your machine an mot! all done online. just get in touch they set a date to pick up machine. They came on time did a brilliant job then brought it back. looked and sounded like a new machine. i will be using k&b again. well done and thank you." Karen E

"What a fab service! My machine was picked up on Tuesday for a very long overdue service, and delivered back to me today. Katie contacted me about a couple of repairs to check whether I wanted them done and carried them out for a very reasonable charge. Wow, what a difference - it’s like I’ve got a new machine!! Thank you so much guys!" Maree DJ

"Brilliant service on a fair few of my machines now including my over locker which I received back today. I wont go anywhere else now for my machines. cant recommend highly enough." Kate P

"Just had my Brother innovis 55 serviced and never known it to run so quietly. Fantastic service thank-you K&B." Donna M

"amazing service.. thank you! the first time I have used you and I would certainly use you again and have no hesitation in recommending. my machine was well looked after, collected from my door. social distance observed at all times. A very friendly team. went above and beyond to make sure my machine had a great pamper.. thank you!!" Denise M

"Quick & efficient with a polite & very friendly service. My machine was returned looking like new & K&B had gone out of their way to provide a new cover & base to enhance this well loved & used , 56 year old machine, as well as fixing the problem at a reasonable cost. I would thoroughly recommend K&B Machines. Thank you." Sandra W

"It was great to have my sewing machine collected from my house and returned to me after the service was completed. As well as the required service to the machine, the electrical plug was replaced for safety, the flex correctly sorted out and a new light bulb inserted - all part of the great, professional service. I would highly recommend this business and will certainly be using them again!" Judy N

"Can't recommend them highly enough.  They serviced my 1905 Singer and have it running beautifully.  Thanks so much for your speedy and friendly service, and special thanks for showing me how it works! I will definitely use them for serving my machines in the future." Karyn E

"Such a great service, I use my machine a lot and love it more when it comes home from a service from K&B Sewing Machines." Victoria W

"When my much loved Bernina sewing machine went up in smoke, 2 days later, I just happened to see another Bernina machine for sale on Facebook which stated, it had been serviced & guaranteed for 3 months. I messaged the seller asking where she had her machine serviced & explained that my machine went up in smoke. I received an instant reply from Katie advising me that the condenser on my machine has gone & they have a workshop for repairing & servicing sewing machines & they are called K & B Sewing Machine. I was well impressed that someone knew exactly what was wrong with my machine without having seen it.  Without hesitation, I duly booked in for my machine to be repaired & serviced by them.

Within a week, my machine was picked up from my house; repaired, serviced & brought back & installed back into the cabinet exactly a week later as promised. I had my machine for 30 years & now my machine is just like it was when I first bought it. Thank you. Most importantly, I just like to mention both Katie & Ben are professional, knowledgable, helpful & approachable." Ooi-Chin R

"Always an efficient and affordable service with this company. Great knowledge and extremely helpful. Highly recommended." Sam W

"Excellent service. My machine had probably never been serviced in thirty years as I inherited it. Once serviced it looks like a new machine. It was very yellow due to my sewing station near a window. Now it is immaculate and sews like a dream. K and B were very knowledgeable and friendly." Carol M

"I saw the FB page for K&B Sewing Machines and, as I wanted to have my sewing machine serviced,  I decided to contact them. Katie collected and then, one week later, delivered the machine back to me, after it had been serviced. I am very impressed with their professionalism and service. I have also just bought a refurbished overlocking machine from them,  and now, just can't wait to get sewing and creating again." Sally-Anne B

"Thanks to K&B, my 10 year old daughter is able to use my Singer hand crank machine that both my Dad and originally my Grandma (who I don't remember) used to use!  The stitching is so neat and easy and it's wonderful to see it in use again!  As well as working perfectly, it now locks, doesn't flip backwards, and has a new (original!) handle!  Thanks so much!" Lisa-Jane J